Tampa General Hospital Transforms their Vendor Risk Management with Perimeter
September 1, 2025
Introduction
Tampa General Hospital was leveraging a managed services provider to administer its vendor risk management program. This managed services provider manually conducted point-in-time risk assessments with Excel spreadsheets, exclusively using the NIST framework. The provider did not offer continuous monitoring, there was no customization, and it was time-consuming and expensive.
Tampa General Hospital realized there were limitations to point-in-time risk assessments that rely on vendor attestation and was looking to adopt an end-to-end solution that assesses and monitors their vendors.
Results & Impact
Proven Performance Over Competitors
Since implementing Perimeter, FirstWatch achieved the following:
- 50% Time Savings: Reduced response times from10 hours per assessment to just 4-5 hours.
- Improved Accuracy & Compliance Confidence: Responses remain consistent, reliable, and compliant - a major concern in regulated industries like healthcare.
- Enhanced Productivity: The team can now focus on security strategy, rather than spending valuable hours on manual assessments.
"The flexibility in handling assessments and the automation features delivered a remarkable ROI, transforming our efficiency and accuracy," said John.
Customer Testimonial
"Perimeter has revolutionized how we handle security assessments. The automation features save us countless hours, and the flexibility to manage assessments in multiple formats has been a game-changer. The exceptional support from the Perimeter team has made the transition seamless and ensured ongoing success."
- John Selters, Director of Integration, FirstWatch Solutions, Inc
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Outcome
The Perimeter platform has helped Tampa General Hospital improve its vendor risk management program through:
Proactive Risk Mitigation:
Attack surface monitoring gives Tampa General Hospital real-time threat intelligence on their vendors and allows them to identify adverse changes in their vendors’ security posture as they occur.
Improved Efficiency and Effectiveness:
Robust and easy-to-operate automation features have given Tampa General Hospital the option of managing vendor risk internally or relying on a tech-first managed services provider. Not only does automation increase efficiency and drive cost savings, but it also has improved the effectiveness of their vendor risk management program, as they no longer rely on error-prone manual processes.
Verification of Assessment Responses:
Attack surface data is correlated with assessment responses, ensuring that assessment responses are consistent with attack surface data. The software provides actionable intelligence in real-time to address any changes in security posture that create elevated risk. The integration of continuous monitoring with the assessment platform is critical as it provides instant verification of the accuracy of assessment responses.
Custom Designed Assessments and Reporting:
The Perimeter platform allows Tampa General Hospital to draw from a comprehensive library
of regulatory frameworks and design custom risk assessments to meet their needs. The platform also provides the hospital with flexible reporting, which allows them to provide leadership with visibility into the vendor risk management program.
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Conclusion
Tampa General Hospital’s use of the Perimeter platform reflects the hospital’s commitment to leveraging innovative technology to manage cybersecurity risks. By incorporating a fully integrated risk assessment and continuous monitoring platform into its vendor risk management program, Tampa General Hospital can take a more proactive and holistic approach to managing vendor risks. This allows the hospital to identify and remediate risks before they can be exploited, providing a higher level of verification than merely relying on attestation.
Join Us in Transforming Vendor Risk Management.
Are you ready to optimize your vendor risk management program? Join Tampa General Hospital and other leading healthcare providers in partnering with Perimeter. Together, we can safeguard patient data, ensure regulatory compliance, and uphold the highest standards of security and integrity in healthcare.
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